Internal Medicine — Old Senior Academic Day Lectures (Until Sep 2023)
Communication Skills: Conflict with Senior Physician
EPAs mapped to this activity
None.
Competencies covered in this activity
1. Establish professional therapeutic relationships with patients and their families | ||||||
1.5. Manage disagreements and emotionally charged conversations | ||||||
1.5.1. Demonstrate sensitivity to the emotional and psychological impact of acute emergency situations on patients and families, and provide appropriate counseling | ||||||
1.5.2. Communicate effectively with patients and their families about terminal illness and bereavement, including: | ||||||
1.5.2.1. Care of the dying | ||||||
1.5.2.2. Goals of care | ||||||
1.5.2.3. Medical assistance in dying (MAID) | ||||||
1.5.2.4. Immediate aftermath of bereavement | ||||||
1.5.2.5. Organ donation requests | ||||||
1.5.2.6. Requests for postmortem autopsies |
1. Work effectively with physicians and other colleagues in the health care professions | ||||||
1.1. Establish and maintain positive relationships with physicians and other colleagues in the health care professions to support relationship-centred collaborative care | ||||||
1.2. Negotiate overlapping and shared responsibilities with physicians and other colleagues in the health care professions in episodic and ongoing care | ||||||
1.2.1. Make effective use of the scope and expertise of other health care professionals | ||||||
1.2.2. Work effectively in intra and inter-professional teams | ||||||
1.2.3. Establish a clear understanding with the referring physician regarding role and responsibility for ongoing care | ||||||
1.3. Engage in respectful shared decision-making with physicians and other colleagues in the health care professions | ||||||
1.3.1. Integrate the patient’s perspective into the collaborative care plan | ||||||
1.3.2. Address the questions and concerns of the referring/primary care physician when acting in the consultant role | ||||||
1.3.3. Share expertise when acting in the consultant role, using referral as an opportunity to improve quality of care | ||||||
2. Work with physicians and other colleagues in the health care professions to promote understanding, manage differences, and resolve conflicts | ||||||
2.1. Show respect toward collaborators |
Training experiences included in this activity
None.