Internal Medicine — Old Senior Academic Day Lectures (Until Sep 2023)

Communication Skills: Medical Error

Teaching

Competencies covered in this activity

1. Establish professional therapeutic relationships with patients and their families
1.1. Communicate using a patient-centred approach that encourages patient trust and autonomy and is characterized by empathy, respect, and compassion
1.4. Respond to a patient’s non-verbal behaviours to enhance communication
1.5. Manage disagreements and emotionally charged conversations
1.5.1. Demonstrate sensitivity to the emotional and psychological impact of acute emergency situations on patients and families, and provide appropriate counseling
1.5.2. Communicate effectively with patients and their families about terminal illness and bereavement, including:
1.5.2.1. Care of the dying
1.5.2.2. Goals of care
1.5.2.3. Medical assistance in dying (MAID)
1.5.2.4. Immediate aftermath of bereavement
1.5.2.5. Organ donation requests
1.5.2.6. Requests for postmortem autopsies